Terms + Conditions

GENERAL PRINCIPLES

DECLOCK S.A. provides the visitors/users of the website www.declock.gr with a rich collection of e-commerce services, in accordance with the provisions of the current national legislation (P.D. 131/2003) and Community law. The pages of www.declock.gr include advertisements of all kinds. The existing as well as any new services included on www.declock.gr are subject to these terms of use, unless expressly stated otherwise.

The visitor/user is responsible for accessing the services of www.declock.gr and the related access may require the payment of fees to third parties (e.g. internet service providers, charge for time spent on the internet). The visitor/user is solely responsible for paying the relevant fees. Also, the visitor/user is solely responsible for his personal equipment with the necessary technological means that allow him to access the services of www.declock.gr.

According to the Directive 2013 /11/EC, which was incorporated in Greece with the Decree 70330/2015, the possibility of electronic resolution of consumer disputes with the Alternative Dispute Resolution (ADR) process throughout the European Union is now foreseen. If the customer has the status of a consumer (i.e. a natural person acting in a non-professional capacity) and has any problem with a purchase made from our Website, he can initiate the ADR procedure through the single EU-wide platform for electronic dispute resolution (platform HED) available at https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.chooseLanguage

Finally, DECLOCK S.A. has been adapted under the General Data Protection Regulation (GDPR). Your personal data is not communicated to any third party!


REGISTER

If the visitor/user wishes to register to the service(s) Users of www.declock.gr agree to: a) provide true, accurate, valid and complete information regarding the information requested by www.declock.gr in the relevant requests for access to its contents/services and b) maintains and diligently updates its registration information so that it is kept true, accurate, valid, updated and complete


ACCOUNT MEMBERS

www.declock.gr provides its users with membership services, upon acceptance of the website's terms of use and completion of the registration process. As soon as the visitor/user completes the registration procedure defined by www.declock.gr, he will receive confirmation of a personal access code (password) and the user name (user name) that he will have defined. Members remain solely responsible for all operations carried out under their personal password, username and generally their account (user account). Members agree to immediately notify DECLOCK S.A. for any unauthorized use of their account and any actual and/or potential breach of security. Also, members are solely responsible for the careful use of their account and their standard exit from their account at the end of each use (Logout). DECLOCK SA is not responsible for any harm or damage arising from members' failure to respect and follow this clause. After the creation of the account, it is not possible to delete it. . reserves the right to modify and/or temporarily or permanently interrupt part or all of the services of www.declock.gr with or without warning to users/members.

ATTENTION: The member account is automatically deleted after 6 months of non-use of any service. After the deletion, the "Username at www.declock.gr (User ID)" is released so that it can be reserved by any new member.


DURATION

The user/member understands and accepts that DECLOCK S.A. reserves the exclusive right to terminate the use of its access code(s) to its services and/or to terminate the availability of its content to users/members it believes have violated the letter and spirit of these terms of use.


ADVERTISEMENT

DECLOCK SA. has no responsibility for the user/member's communication with the third party service providers advertised on www.declock.gr and for any commercial transaction that may arise from the relationship between them.


INTELLECTUAL AND INDUSTRIAL PROPERTY RIGHTS – TRADEMARKS

Except for the expressly mentioned exceptions (copyrights of third parties, partners and entities), all the content of www.declock.gr, including images, graphics, photos, plans, texts, the services provided and generally all the files of this website, are intellectual property, registered trademarks and service marks of DECLOCK SA. and are protected by the relevant provisions of Greek law, European law and international conventions and treaties. Accordingly, none of them may be sold, copied, modified, reproduced, republished or "uploaded", transmitted or distributed in any way in whole or in part.

Excludes the case of the individual storage of a single copy of part of the content on a simple personal computer, for personal and not public or commercial use and without erasing the indication of their origin from www.declock.gr, without being affected in any way the relevant intellectual and industrial property rights. The other products or services mentioned on the online pages of this site and bearing the marks of the respective organizations, companies, partner bodies, associations or publications, are their own intellectual and industrial property and therefore these bodies bear the relevant responsibility.

The user/member understands and accepts that he is not granted the right to reproduce, copy, sell, resell and/or commercially exploit in any way all or part of the content of www.declock.gr.


LIMITATION OF LIABILITY

The contents of www.declock.gr are provided "as is" without any express or implied warranty in any way.

DECLOCK S.A.does not guarantee that the pages, services, options and contents will be provided without interruption or without errors. does not guarantee that it or the servers through which it is made available to users/members, do not contain "viruses" or other harmful components. DECLOCK SA does not under any circumstances guarantee the correctness, completeness or availability of the contents, pages, services, options or their results.


'LINKS' FROM OTHER NETWORKS SITES

DECLOCK S.A. does not control the availability, the content, the personal data protection policy, the quality and the completeness of the services of other web sites and pages which refer through "links", hyperlinks or advertising banners to www.declock.gr. Therefore, for any problem encountered during their visit/use, the user must contact the respective web sites and pages directly, which bear full responsibility for the provision of their services. DECLOCK SA under no circumstances should it be considered that it embraces or accepts the content or services of the web sites and pages that refer through "links", hyperlinks or advertising banners to www.declock.gr or that it is connected to them in any other way.


ELECTRONIC COMMERCE (E-COMMERCE)

www.declock.gr provides its visitors/users with the opportunity to purchase products through e-commerce applications in accordance with the more specific conditions set forth therein and ensuring the protection of the personal information submitted for the use of these services.

Access to the pages/services of www. declock.gr does not entail any additional costs beyond the current tariff regime for general Internet access as set by the competent providers (ISP's) and paid to them only.


PROCEDURE FOR PURCHASE PREPARATION – PURCHASE FILE

For the for products through the e-commerce applications of www.declock.gr, the creation of a customer-member account is required, in accordance with the above ("MEMBER ACCOUNT") defined.Also, the confirmation of the receipt of the customer-member's order is required, which is carried out on behalf of DECLOCK SA. sending a confirmation e-mail to the e-mail address (e-mail) assigned to DECLOCK S.A. when registering as a customer-member and creating his account. The language of communication with the customer is exclusively Greek. The customer's orders and orders will be archived by the company and will be kept in its file for as long as required by the existing legislation on keeping books and data by business entities (K.B.S. - P.D. 186/1992).


DETAILS OF THE SUPPLIER – RIGHT OF WITHDRAWAL

According to the current legislation, the user has the right to withdraw from the purchase of products through the www .declock.gr with a statement addressed to the company "DECLOCK SA" within 14 days from his receipt of the products.


PRICE & TRANSPORT COSTS – VAT

The transport costs amount to €5.00 for orders within Greece, from €14.99 or more, depending on the weight of the order for abroad, and are borne exclusively by the customer/member. Transport costs may change due to special conditions (overweight, bulky package, etc.) and are finalized with the approval of the customer/user. The prices of the products include the applicable VAT. at their own risk. reserves the right to modify, at any time and without warning, unilaterally the content and data included on the website www.declock.gr and related to the products available through it.


APPLICABLE LAW AND OTHER TERMS

The above terms and conditions of use of www.declock.gr, as well as any modification thereof, are governed and supplemented by Greek law, the law of European Union and the relevant international treaties. Any provision of the above terms that becomes contrary to the law, automatically ceases to be valid and is removed from this, without in any way affecting the validity of the other terms.This constitutes the entire agreement between DECLOCK SA. and the visitor/user of the pages and services of www.declock.gr and only binds them. No modification of these terms shall be considered or made a part of this agreement unless made in writing and incorporated herein.


TRANSACTION SECURITY

DECLOCK S.A. recognizes the importance of the security of electronic transactions and has taken all the necessary measures, with the most modern and advanced methods, to ensure the maximum possible security. All information related to users' personal information is secured as confidential. uses the SSL protocol, with up to 256-bit encryption, for secure online commercial transactions. This encrypts all your personal information, including your credit card number, name and address, so that it cannot be read or changed in transit over the Internet.
SSL (Secure Sockets Layer), has been established worldwide as the most secure protocol for authenticating websites to web users - and for encrypting data between web users and web servers. An encrypted SSL communication requires that all information sent between a client and a server be encrypted by the sending software and decrypted by the receiving software, thus protecting personal information in transit. In addition, all information sent with the SSL protocol is protected by a mechanism that automatically checks if the data has been changed in transit.

User details (name, occupation, e-mail address , residential address, etc.) and the transactions of the users of the online store are considered confidential, as in the usual transactions in a commercial store. Users, when providing their details in the context of their transactions, as well as here, will be informed by DECLOCK SA.and consent and accept the imminent processing of these personal data, for the needs of the smooth and smooth transaction between the parties, as well as the transmission of these data to recipients who will be specifically identified and are the employees and employees of the company in the context processing of the contract being drawn up

The processing of personal data is carried out in accordance with the provisions of the General Regulation on the Protection of Personal Data (GDPR 2016/679), any more specific national and European legislation for certain sectors, of the currently applicable Greek legislation on the protection of personal data, as well as on the protection of personal data and privacy in the field of electronic communications (Law 3471/2006, as applicable) and the decisions of the Personal Data Protection Authority ( APDPX).

It is confirmed that only an authorized employees have access to transaction information only when necessary, e.g. to process orders. For the rest, DECLOCK S.A. undertakes not to disclose the details of customers and their transactions, unless it has a written authorization from them, or this is required by a court decision or a decision of another public authority. The personal data declared in the online store with the brand name DECLOCK S.A. are used exclusively by it or businesses collaborating with it, for the purpose of supporting, promoting and executing the business relationship. All the documents and electronic data that will be exchanged between the parties in the context of the sale will be kept by DECLOCK SA. the customer can have access to them if he wishes by following all the procedures provided for by Greek law.


CODE OF ETHICS
This Code concerns rules applicable to electronic commerce.The products and services for consumers in Greece and/or abroad, comply with legal procedures against direct or indirect remuneration by electronic means at a distance and following the personal choice of the consumer. In the following link: https://bit.ly/2XZ01ej you will find detailed information on the Code of Consumer Conduct for Electronic Commerce..